India regulator deals blow to Facebook in internet dispute

New Delhi, February 8

India’s telecom regulator today dealt a blow to Facebook’s plans to offer free mobile internet through its controversial Free Basics service, by outlawing differential pricing for data packages.

Facebook has suffered a fierce backlash in India from ‘net neutrality’ advocates.

They say that because Free Basics only allows access to selected websites, albeit free, it violates the principle that the entire internet should be available to everyone on equal terms.

While not ruling explicitly on net neutrality, the Telecom Regulatory Authority of India (TRAI) decided not to allow what it called ‘discriminatory pricing’ for different data platforms or content.

The regulator’s ruling suggests that Free Basics, which was aimed mainly at millions of people in India’s poor rural areas, will not be allowed to continue in its current form.

“Today we have come out with a regulation which essentially mandates that no service provider shall charge differential pricing on the basis of application, platforms or websites or sources,” Ram Sewak Sharma, chairman of TRAI, told reporters. “Anything on the internet can’t be differentially priced, that’s broad point we’ve made in the regulation and that’s where it stands.”

On a visit to New Delhi in October, Facebook CEO Mark Zuckerberg spoke of his desire to help ‘the next billion’ — the approximate number of Indians without the internet — get online.

The technology giant had mounted an emotive advertising campaign via newspapers and text messages in India, asking people to lobby the regulator not to bar Free Basics.

India’s 1.2 billion people make it a vitally important market for Facebook, which is still locked out of China.

“While disappointed with the outcome, we will continue our efforts to eliminate barriers and give the unconnected an easier path to internet and opportunities it brings,” a Facebook spokesperson said after the ruling.

Critics of Free Basics, which had been suspended during TRAI’s consultation, included many of India’s leading technology entrepreneurs, with activists describing it as a ‘poor internet for poor people’.

The TRAI’s ruling was a clear victory for net neutrality advocates, who seek to prevent firms from restricting access to the internet, with the regulator saying it had been ‘guided by the principles of net neutrality’.

It added that it sought ‘to ensure consumers get unhindered and non-discriminatory access to internet’.

There may be exemptions to the ruling allowing for free or cheaper data packages in case of emergencies, TRAI said, adding that the policy may be reviewed every two years or sooner.