New Era project launched

Kathmandu, March 19:

As conceptualised on the occasion of its 16th anniversary the New Era Career Development Institute, it today launched the Customer Focus Year 2006.

“The purpose of this project is to help organisations identify drawbacks and project more positive images, anticipate challenges of handling all kinds of customers and maintain long-term customer relations,” said Niti Rana the New Era director at a press conference organised here today.

Around 107 organisations including banks, tourism related organisations, service providers and media houses have joined the project and have made a collective commitment to improve service.