KATHMANDU: NIC Asia Bank has introduced the facility to update bank details, account details, change savings account scheme, update signature and update mobile number or e-mail address through online video calling service for its customers.

The bank, which had been offering the service of updating the KYC details through video call for its customers who open an online account, has now added five more services to this system, as per a press statement.

To avail the new services, the customer will have to visit the website of the bank, choose the desired service and request a video call from the bank at his or her convenience time.

During the video call, the customer should have an identity card (citizenship, passport, driver's licence or voter's identity card) and white paper and a pen with black or blue ink with them for verification purposes.

A version of this article appears in the print on May 24, 2023, of The Himalayan Times.