Kathmandu, January 8
Service seekers cannot get their jobs done without paying bribes to officials at government offices, an official survey has revealed.
The survey was carried out by the National Vigilance Centre, which is under the Office of the Prime Minister and Council of Ministers, in three districts — Siraha, Baitadi and Okhaldhunga.
It covered offices in municipalities and rural municipalities, prisons, district coordination committees, district administrative offices, National Electricity Authority, Rastriya Banijya Bank, agriculture and food supply offices and offices under the Ministry of Urban Development.
According to the survey report, most respondents said it was almost impossible for a service seeker who did not have any personal contact at government offices to get the job done without paying bribe. The survey also concluded that corruption had become a norm in government offices.
In Siraha, 61 per cent of the respondents said they paid bribes to government officials to get their work done, 26 per cent said they didn’t have to pay bribe, 13 per cent said they did
not know anything about such practice.
As many as 69 per cent service seekers in Siraha registered their grievances about rampant bribery at government offices with the authorities concerned, while 59 per cent expressed dissatisfaction with service delivery. Around 46 per cent of service seekers said they were not aware of official charges they had to pay for availing particular government services.
In Baitadi, none of the respondents said they paid bribes to government officials, but around six
per cent complained about hassles faced while getting things done at government offices. While 46 per cent of respondents were not aware of official fee they had to pay for specific services, four per cent complained of unnecessary delays in getting their work done.
NVC Under-secretary Dal Nath Aryal said the survey found that government officials were involved in irregularities. “We randomly selected 100 service seekers in each district,” he said.
He added that the NVC had also completed the survey in 15 additional districts and the results were no different.