KATHMANDU: The Metropolitan Traffic Police Division, along with transport entrepreneurs and civil society representatives, would soon launch a help desk for convenience of passengers in view of the upcoming festivals.

The division would be setting up such desks in 12 places of the Kathmandu Valley with the opening of ticket bookings in advance for long and medium routes for the Dashain festival.

The passengers' help desk, meant for convenience of passengers heading home for the Dashain festival, would be operated in Nagdhunga, Kalanki, Swoyambhu, New Bus Park, Old Bus Park, Chabahil, Tilganga, Koteshwor, Jagati, Lagankhel, and Balkhu, said the Division’s Deputy Inspector General of Police Sarbendra Khanal.

Transport entrepreneurs would face action if found carrying passengers more than capacity, forced dropping of passengers on midway, overcharging and selling tickets in black.

However, General Secretary of National Federation of Nepal Transport Entrepreneurs said lack of sufficient space to put passengers' luggage and poor road infrastructures are problems they face during transport.