Himalayan News service

Rupandehi, April 9:

Procrastination has become a thing of the past at the Lumbini Zonal Hospital, if the services being provided by doctors and other hospital staffers in the last few weeks are anything to go by.

Doctors, who used to appear at the outpatient department at 11 am and devote most of their time in private clinics and nursing homes, now attend their duties at 10 am sharp. General staffers also provide prompt services. Service delivery has improved, be it registering the names of patients or distributing tickets. Doctors at the orthopaedic department, who used to check 30 patients in a day, now check over 100 patients. An overhaul in the system of issuing tickets has benefited the patients.

Earlier, many patients used to return home without having their names registered at the Entry Register. Nowadays, no patient returns home frustrated. The positive transformation is attributed, among others, to a media report published on the January 19 edition of Annapurna Post, which had revealed that doctors working at the hospital were driven by monitory gains at the cost of patients.