Future of news: Bracing for next wave of technology

Washington, October 7

If you think technology has shaken up the news media — just wait, you haven’t seen anything yet. The next wave of disruption is likely to be even more profound, according to a study presented today to the Online News Association annual meeting in Washington.

News organisations which have struggled in the past two decades as readers moved online and to mobile devices will soon need to adapt to artificial intelligence, augmented reality and automated journalism and find ways to connect beyond the smartphone, the report said.

‘Voice interface’ will be a big challenge for media organisations, said the report by Amy Webb, a New York University Stern School of Business faculty member and Founder of the Future Today Institute.

The institute estimates that 50 per cent of interactions that consumers have with computers will be using their voices by 2023. “Once we are speaking to our machines about the news, what does the business model for journalism look like?” the report asked.

“News organisations are ceding this future ecosystem to outside corporations. They will lose the ability to provide anything but content.”

Webb writes that most news organisations have done little experimentation with chat apps and voice skills on Amazon’s Alexa and Google Home,that may be key parts of the future news ecosystem. Because of this, artificial intelligence or AI is posing ‘an existential threat to the future of journalism.’

One big problem facing media organisations is that new technologies impacting the future of news such as AI are out of their control, and instead is in the hands of tech firms like Google, Amazon, Tencent, Baidu, IBM, Facebook, Apple and Microsoft, according to Webb.

“News organisations are customers, not significant contributors,” the report said.

“We recommend cross-industry collaboration and experimentation on a grand scale, and we encourage leaders within journalism to organise quickly.” The study identified 75 technology trends likely to have an impact on journalism in the coming years, including drones, wearables, blockchain, 360-degree video, virtual reality and real-time fact-checking.