US airlines enlist travellers
New York, May 7
US airlines have been pressing the government to act to reduce the intolerably long security lines at the nation’s airports. Now, they’re even asking passengers for help by sharing their frustration on social media.
Lines during peak hours at some airports have topped 90 minutes. The airlines already are warning customers to arrive at the airport two hours in advance, and are fearful the situation will only get worse with a record number of travellers expected this summer.
Airlines for America, industry’s trade group, just launched a website called iHateTheWait.com, encouraging fliers to post photos of the lines on Twitter and Instagram along with the hashtag #iHateTheWait. Presumably this will make Congress more aware of the problem — and let fellow travellers know what they’re in for when they get to the airport.
The group’s Spokeswoman Jean Medina, said the campaign is ‘raising awareness of the issue’.