MALEKHU, SEPTEMBER 4
Hotels and eateries along the Nagdhunga-Naubise road section have been charged with serving customers with substandard food at an exorbitant price. Some travellers who visit such eateries have even claimed that rude treatment on the part of hoteliers and workers was quite common.
This is not the first time that the customers were cheated by hoteliers along the highways.
As per the government rule, the hoteliers are supposed to post the price tag of the products/service they offer.
However, this is not duly implemented and also there is no improvement in the quality of food they provide.
Most of the travellers complain that they have no choice when it comes to hotels and customers are forced to pay high price for low quality food that could also be stale sometimes.
Tara Dutta Bhatta, who was travelling to Kathmandu from Darchula, entered Kantipur Hotel at Khayarghari here for a meal but said that he paid high price for low quality food adding that he had no other choice.
Another passenger Ambika Shrestha also had a similar story to share, "Customers are obliged to pay high for the low quality foodstuff."
The hoteliers admit that the price was a bit high in the hotels near the highway as they had to pay some benefits to the drivers and should offer free meal to the drivers and helpers as well.
Against this backdrop and heavy criticism of the service of the hoteliers along the highway in Dhading district, the District Administration Office and District Small and Cottage Industry Office have intensified monitoring of hotels.
Hotels and eateries at Benighat, Salangghat, Dharke, Naubise and nearby locations were inspected by the authorities yesterday.
Some hoteliers have been punished for charging high price and selling substandard food.
A version of this article appears in the print on September 5, 2022 of The Himalayan Times.
