Transport Management Department introduces rules for medium and long-distance public vehicles

KATHMANDU, JUNE 05

In a bid to enhance passenger safety, cleanliness, and overall travel experience, the Transport Management Department has implemented new guidelines for medium and long-distance public vehicles. The amended Transport Management Procedures Manual, 2060, now requires public vehicles to broadcast audio messages upon reaching the starting and ending points of their journeys. Additionally, the guidelines emphasize cleanliness standards and proper conduct for both the staff and passengers.

Under clause number 11 of the guidelines, the department has introduced new provisions, including a sample audio message that must be played after reaching the starting and ending points. The message urges passengers to maintain cleanliness by not littering inside or outside the vehicle, using the provided dustbins, and refraining from smoking. It also reminds passengers not to occupy seats reserved for women, disabled individuals, and senior citizens, and to wait until the vehicle comes to a complete stop before disembarking. The message further advises passengers to take care of their belongings and informs them that first aid assistance is available for minor injuries during the journey. The Transport Management Department believes that these audio messages will contribute to a safer and more pleasant travel experience for passengers.

In clause 11(a) 1, the guidelines address cleanliness standards for public vehicles. They specify that both the interior and exterior of the vehicles must be kept clean, including the seat shells, floors, glass, curtains, and ceilings. Smoking inside the vehicles is strictly prohibited, as it is a violation of public health and safety regulations. Loud music is also prohibited to prevent noise pollution. To raise awareness on public health issues, promotional notices should be displayed inside the vehicles.

Moreover, the guidelines stipulate that long and medium-distance vehicles should only stop at places with clean eating facilities and toilets. To ensure the well-being of passengers, vehicle drivers and co-drivers must undergo medical examinations at least once every three months. The guidelines also require the responsible company to regularly clean the vehicles and dispose of waste in designated areas.

In point 11(a) 2, the guidelines outline the responsibilities of the managers and emphasize the cleanliness, speech, and behavior of the drivers and co-drivers. Personal hygiene is of utmost importance, and drivers and co-drivers are expected to maintain it regularly. Staff working at ticket counters must wear company-provided identity cards, while drivers and co-drivers must carry their employer or company-issued identification. Additionally, the guidelines mandate that drivers and co-drivers wear identity-revealing clothing provided by their employer. Smoking and alcohol consumption during the journey are strictly prohibited for drivers and co-drivers, and they are also responsible for encouraging passengers to dispose of waste in the vehicle's dustbins. Unnecessary conversations with passengers while driving should be avoided for increased focus on road safety.

The guidelines further require public vehicle managers to provide drivers and co-drivers with identity-revealing clothing twice a year. These clothing items serve to establish the staff's credibility and professionalism.

With the implementation of these new guidelines, the Transport Management Department aims to ensure cleanliness, safety, and better passenger experience in public transport. The guidelines serve as a roadmap for all stakeholders involved in the transportation sector, fostering a culture of responsible behavior and accountability.