Kathmandu, April 20

Nepal Telecom (NT) has presented a roadmap for improving the quality of its services, by making the organisation more competitive and winning customers’ trust and confidence.

As per the roadmap that was unveiled today, the expansion of ‘4G’ service within the metropolis and sub-metropolis areas and of ‘3G’ in other locations will be rolled out in the first phase of the coming fiscal year.

The roadmap was unveiled in the presence of Minister for Information and Communications Sherdhan Rai. On the occasion, Minister Rai said efforts were on to make the NT services widely accessible and to prove it as a reliable and quality source of telecom service provider. He urged the company to come up with a new scheme for the benefit of its customers.

He urged employees of the ministry’s subordinate bodies to remain accountable to duties and offices.

Secretary at the Ministry of Information and Communications Dinesh Kumar Thapaliya, who is also the company chair, said he was going to set a deadline for the organisational reforms of the company, assuring incredible results in the next two years.

“All company staff should be clearly informed about their duties, they should work for eight hours a day and no stone will be left unturned to make the organisation more competent,” he stressed.

He directed the company authorities to seek investors for connecting public places, including parks and stadiums, with free wi-fi and to expand internet service to remote hilly areas.

NT’s Managing Director Buddhi Prasad Acharya pledged to take all possible measures for the organisational reforms to suit the demand of time.